Returns & Exchanges
We want you and your baby to be completely happy with your purchase, which is why we offer a 30-day return window for items in new, unwashed condition with original packaging. If your carrier or accessory isn't the perfect fit, our simple return process ensures a stress-free experience for your growing family.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Package Your Items
Place the product in its original box and secure it inside a shipping carton, ensuring all tags and manuals are included.
- 4.Ship and Track
Drop off your package at any authorized carrier location; your refund will be processed within 7-10 business days of receipt at our warehouse.